Ex-chainstore clothing is clothing that was originally made for a major UK high street store who cancelled the order. (The most common cause for cancellations is late delivery.) The clothing is therefore the high quality you would expect from these stores, and has passed safety and quality control. All items are brand new, perfect undamaged stock. We can then offer the clothing to our customers at a clearance price, generally half of the RRP.
Original swing tags, and sometimes the brand name on internal labels are removed or defaced (cut or blacked out) to the satisfactory level of the chainstore/factory. Size, fabrics, washing instructions and fire safety labels will not have been removed. This is legally required in order to protect the intellectual rights of the original store group and also to prevent unauthorised store-returns. The debranding process does not affect the item in any way. We ensure that it is done neatly and all products look very presentable and are suitable as gifts.
We are also required not to directly advertise the store name, which is why the name will be written with hyphens or asterisks. Please contact us if you require help with deciphering the store name.